Returns & Exchanges
At Groovy Collectables, we want you to love your vintage-inspired finds, but if your purchase doesn't hit the right note, we offer a 30-day window for returns and exchanges. All items must be returned in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Securely place your items in their original packaging, ensuring all collectible tags and labels remain intact to prevent damage during transit.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
